Service & Parts
Tailifts knows that the key to success is to create an industry leading after-sales support network, ensuring high levels of up-time during the contract life of the product. With service centers countrywide and engineering capabilities in Johannesburg, Durban and Cape Town we are able to offer technical support and a wide range of parts in all the major South African centers.
Service & Parts
Tailifts knows that the key to success is to create an industry leading after-sales support network, ensuring high levels of uptime during the contract life of the product. With service centers countrywide and engineering capabilities in Johannesburg, Durban and Cape Town we are able to offer technical support and a wide range of parts in all the major South African centers.
Tailifts offers 24/7 support with a service warranty
Tailifts offers 24/7 product support service with a 12 month (2000 hour) warranty on all products sold. With an after-sales team of 20 technicians countrywide and our extensive parts holding, Tailifts ensures that downtime is kept to a minimum. We offer onsite service and repair with optional product training for drivers.
- We have authorised service and fitment agents in all of the main centres within South Africa.
- Our service technicians operate around the clock all year in case of emergencies
- Our engineering staff are trained and certified ECSA engineers as well as registered lifting machinery inspectors
- Continuous research and development, use of the best materials available during manufactory , and re-investment into our workshop and manufacturing facilities underpin our commitment to quality.
We offer full
maintenance contracts
Our product support team offers the option of a full maintenance contract tailor made to suit your application on all units that are sold. This agreement includes maintenance of the unit and a majority of non-wearing parts. This keeps the units running efficiently and prolongs their lifespan. Regular checks let our technicians identify and fix problems before they cause downtime.
- Our engineering staff are trained and certified ECSA engineers as well as registered lifting machinery inspectors
- Continuous research and development, use of the best materials available during manufactory , and re-investment into our workshop and manufacturing facilities underpin our commitment to quality.
