Service & Parts
Tailifts knows that the key to success is to create an industry leading after-sales support network, ensuring high levels of uptime during the contract life of the product. With service centers countrywide and engineering capabilities in Johannesburg, Durban and Cape Town we are able to offer technical support and a wide range of parts in all the major South African centers.
Tailifts offers a 24/7 product support service with a 12 month (2000 hour) warranty on all products sold. With an after-sales team of 20 technicians countrywide and our extensive parts holding, Tailifts ensures that downtime is kept to a minimum. We offer onsite service and repair with optional product training for drivers.
Our product support team offers the option of a full maintenance contract tailor made to suit your application on all units that are sold. This agreement includes maintenance of the unit and a majority of non-wearing parts. This keeps the units running efficiently and prolongs their lifespan. Regular checks let our technicians identify and fix problems before they cause downtime.
Tailifts keeps a large stock holding of parts for our full range of products and is focused on customer satisfaction with the goal of increasing our customer's productivity through efficient and problem free equipment.